Service & Maintenance
Stay Warm with Gold Star Heating
Your boiler is one of the most important items in the modern home, providing domestic hot water to our taps and showers, as well as providing the warm water to fill and operate our central heating systems. For this reason it is essential that you have your boiler serviced regularly, to ensure that everything is in working order, and to prevent any nasty surprises down the road.
It is recommended that your gas system is serviced every year - especially if it has been recently installed to ensure your manufactures warranty remains valid. This will also guarantee that your system is running as efficiently and effectively as it has since day one. Not only will it run like new, but will greatly extend the life of the system.
Our servicing is always carried out by a qualified engineer and we will always go the extra mile that other contractors will not. Our engineers are trained to check for potential future problems before they occur and can identify issues before they become a problem. Below is an example of a typical service check list that we carry out for our clients.
- Visual inspection
The engineer will visually inspect the boiler, clean and adjust components as required, look for any signs of wear or damage.
- Operation and control
Your boiler has a number of controls and safety devices that will be tested for correct operation. Our engineer will check that all of the boiler functions are working correctly, should they be required.
- Flue and combustion releases
The engineer will check the construction, termination and route of the flue (pipe from your boiler to the outside of your house). They will make sure there are no obstructions in the flue terminals and that the flue is safely fitted.
- Clean the main boiler components
During a boiler service, the engineer will remove, inspect and clean the main components in the boiler to ensure they are fit for purpose and have no noticeable defects. This will include the main burner, heat exchanger, flue ways, and ignition pins.
- Water Quality Test
Confirm the quality of the water to identify corrosive chemicals and adding inhibitive system protection additive where required.
- Checks and Tests!
There are lots of tests to tick off during a boiler service checklist inspection. These include:
Flame sense device and whether it operates correctly
Pilot burner and any cables and probes
High-limit thermostat
Boiler operation
Provision of adequate ventilation
Boiler water pressure check
Flue effectiveness
Heating controls
Electrical wiring connections
Location of the boiler and nearby combustible materials
Gas and pressure flow
Safety devices
Seals
- Ensure the boiler is ready for use
Typically one of our boiler services will take between 45 mins to an hour.
If you are the owner of a gas heater, cooker or any other gas appliance it is vital that you get the item regularly serviced and checked as well.
If a faulty appliance is left it can create a potentially deadly situation where toxic levels of carbon monoxide is emitted into the residence. This can result in headaches, nausea vomiting, chest pains and confusion. We can easily and cheaply check your items and give you and your family peace of mind.
Our experienced engineers can diagnose and repair any issues with your central heating system, ensuring that your home stays warm and comfortable all winter long. Reduce your carbon footprint and save money on your energy bills with our energy-efficient heating solutions. Through our sister company we offer a range of products, from high-efficiency boilers, Radiator valves to programmable thermostats. Visit them at www.goldstargas.co.uk
FAQ's
Should i have a contract?
Why should I be wary of companies offering a service contract:
- You pay in advance for service that most of you never use.
- They sell insurance.
- Your boiler must break down to use their service!
- Band-aid repairs! You cost them money when you call for service.
- Inconvenience at it’s best. First your boiler must break then you must wait!
- Most of these companies are not licensed installers and often sub-contract the work to un-vetted engineers.
How often?
It is recommended that every gas burning appliance be inspected and cleaned annually by a qualified service technician. This also ensures that your boiler remains within the manufactures warranty for as long as is applicable.
Should I have a filter fitted?
It makes sense to protect your boiler from day one to ensure that dirt and sludge has had time to build up and cause a problem. If ignored, this mixture of metallic and non-metallic deposits can build-up to the point where your radiators have cold patches, your boiler's efficiency is drastically lowered, and your energy bills are raised.
Read what our customers say!
We love having comments and feedback from our customers. It's one of the reasons we enjoy our work so much.
Read a selection of the comments we regularly receive by clicking here
SELF HELP TIPS & ADVICE
To help solve some simple issues, we have put together a couple of short videos to deal with issues that owners often experience with a gas boiler. These 2 minute videos can save you money and time! Of course, if you would prefer us to visit then please do not hesitate to contact us and we will carry out a full inspection at the same time.
Low Pressure/Bleed Radiators/Re-Pressure Boiler - Click Here
Low Boiler Pressure (10 secs into video), How to bleed your radiators/tops of your radiators cold (1 min in) and Re-pressurising your boiler (1:20 secs in)
Freezing weather – Frozen condensate pipe? - Click Here